Privacy Policy
Last updated: August 25, 2026
Swelerion Global Inc ("Swelerion Global," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information through our websites, platforms, and services, including swelerionglobal.com, prexcall.com, prexcare.care, and other Swelerion Global products (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
- Account information: name, email address, phone number, organization name, and role when you register for or use our Services.
- Usage data: IP address, browser type, device information, pages visited, and interaction data.
- Communications data: records of communications you have with us, including SMS messages, support requests, and service notifications.
- Business and transaction data: billing information, subscription details, and payment records processed through our payment partners.
2. How We Use Your Information
- To provide, operate, and maintain the Services you request.
- To send verification and security messages, account or service notifications, activation and status updates, and support communications.
- To respond to inquiries and provide customer support.
- To process transactions and manage subscriptions.
- To monitor and improve the security, performance, and reliability of our platforms.
- To comply with applicable legal, regulatory, and contractual obligations.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers: third parties that assist us in operating the Services (e.g., cloud hosting, payment processing, communications infrastructure), under appropriate contractual protections.
- Legal authorities: where required by law, court order, or to protect the rights, property, or safety of Swelerion Global, our users, or others.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate notice.
4. SMS / Mobile Messaging
Swelerion Global may send SMS messages to users who have affirmatively opted in through our consent flow at https://swelerionglobal.com/sms-consent. The following disclosures apply to our SMS messaging practices:
- Non-sharing of mobile information: Mobile phone numbers and SMS opt-in/consent information are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
- Use of mobile information: Mobile information is used to provide requested communications and services, and for legitimate operational purposes including verification, security, account notifications, activation and status updates, and support communications.
- Message frequency: Message frequency may vary depending on the type of communication and your use of the Services.
- Message and data rates: Message and data rates may apply. Consult your mobile carrier for details.
- Opt out: You may reply STOP to any SMS message to opt out of receiving further SMS messages from Swelerion Global.
- Help: You may reply HELP to any SMS message for assistance or information about our SMS program.
- SMS not required for services: Opting out of SMS communications does not prevent you from using services where SMS consent is not essential to the requested functionality.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards designed to protect information collected through the Services. These measures include encryption in transit and at rest, access controls, audit logging, and regular security review. No system is perfectly secure, and we cannot guarantee absolute protection of your information.
6. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and applicable legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal retention obligations.
- Withdraw consent for communications, including SMS, at any time.
- Object to or restrict certain processing of your information.
To exercise these rights, contact us at privacy@swelerionglobal.com.
8. Children's Privacy
The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. International Users
Swelerion Global operates from the United States and serves users globally. Information you provide may be processed and stored in the United States or other countries where we or our service providers operate. By using the Services, you consent to such transfer of information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Swelerion Global Inc
Email: privacy@swelerionglobal.com
Web: https://swelerionglobal.com